Right of Withdrawal

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.)

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day,

• on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;

• on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

• on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items.

To exercise your right of withdrawal, you must inform us (Alexander Weltecke GmbH & Co. KG, Auf dem Knuf 15, 59073 Hamm, shop@weltecke.de, fax: +49(0)2381/31792) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, email or via our online withdrawal form). You may use this model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments that we have received from you, including delivery costs (with the exception of any additional costs resulting from your choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the deadline expires. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value results from handling the goods in a way that is not necessary to establish their nature, characteristics and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

• for the supply of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive, or which are clearly tailored to the consumer's personal needs;

• for the supply of goods that may spoil quickly or whose expiry date would quickly be exceeded;
  for the supply of alcoholic beverages whose price was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;

• for the supply of newspapers, periodicals or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely in contracts;

• for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

• for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;

• for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.